4. Identify the lead measures
These goals we’ve been talking about? They are what we call lag measures. That’s because the effect we’re measuring (sales, leads) is created by something else. You need to identify what is causing these results (a lead measure) and do those things again and again.
For example, you most likely can’t go out tomorrow and just make a sale. There are tasks and activities required to make the sale possible. If you can back into the original actionable items you did to create the sale, then you can do those again and again. So, if writing blogs (something you can control) generates traffic to your site, turns into a lead, and becomes a sale, then you should make it a priority to write blogs.
Or, if you know that getting in front of someone is necessary to making a sale, then sending out emails to prospects offering to sit down for coffee should be a priority.
Set goals with lag measures, but for your activities, focus on lead measures.
5. Create a tactical flow chart
Once you’ve identified the things you need to do to accomplish your goals, put them into a calendar. We like to create tactical flow charts that tell us what we need to accomplish each week or month. Maybe it’s writing and posting two blogs per month or creating and posting regularly on Social Media. Or it could be related to attending or creating events where your prospects will be.
Whatever form it takes, make sure it’s something you will look at frequently as you sit down each Monday morning. While we have dozens of other tasks that are required to run our business/department, the items on your tactical flow chart need to take priority. Or you’ll look back at the end of Q1 and wonder why you’re missing all your goals.